You will be our lifelong partner

Customer Care is your key to a successful business

Our team of specialists is here to help if you have any trouble with your equipment, need of technical support, training of your local staff or if you need support regarding your application. Maximum uptime – high yield – improved product quality – all day – every day is the key to optimizing your business. The know-how from SANOVO TECHNOLOGY PROCESS will help you achieve this goal.

Application support

Whether you are a small company or a large company, it can be a challenge to keep an overview of the application possibilities of your product. As a company involved in numerous industries, we have insights into the developing trends of powder products. If you are in doubt about where and to whom you can market your product, we are able to support you with our market knowledge.

Understanding the product properties of your product fully are not always an easy task. Our experts will help you out with various analyses validating its attributes in connection to spray drying.
With the know-how of our specialist we are able to make sure that your product is processed handled ideally to fit the market demands.

ATEX Certification

ATEX is the abbreviation for Explosive Atmosphere. Powder and dust can cause explosion at the right conditions. Explosion protective systems are for that reason a requirement for spray dryers.
We work according to the EU directive 2014/34.

Since all spray drying equipment installed in the EU must follow the defined directives, with the type-examination we ensure that the equipment at our customers’ sites is compliant. Having the ATEX type certification makes sure that or equipment also complies with legislations outside of the EU.

Our ATEX marking: II 1/3 D Ex h IIIB T150°C …250°C Da/DC

Discover the importance of ATEX

"Our objective is to add value to your product and increase your business opportunities in a cost effective way"

Thomas Rubæk

Managing Director

Support & Emergencies

At SANOVO TECHNOLOGY PROCESS you are our most important asset, and we want you to feel as such. When you invest in our equipment, you get a lifelong and dedicated partner, who will thrive to make your production and business a success – today, but also tomorrow.

Unforeseen emergencies do happen in every type of industry occasionally. Failure of critical parts lead to expensive downtimes why we are ready to support you right away with technical knowledge, personal support and replacement parts if needed.

Education & Training

Besides having a test center, we also facilitate training and education for our customers. It is our experience that a well-trained staff is more capable of performing essential and correct daily maintenance which minimizes downtime and ensures that the equipment operates smoothly.

Learning more a about the principles of spray drying and powder processing will always be benefitting for your powder production. Being able to carry out analyses of your powder and processes help you to optimize your business.

Our qualified and highly skilled instructors have many years of experience in the training of both customers and our own staff from all over the world.